Description
The Hosting team at Airbnb is seeking an ambitious, bright, and entrepreneurial Market Manager, Spain & Portugal to join our Barcelona-based team.
You will be responsible for managing professional host accounts and supply acquisition of high-quality inventory in your assigned territories in Spain & Portugal.
Your main objectives will be:
- Build and manage partner relationships within your assigned territory
- Directly manage accounts to meet and exceed quarterly/annual growth goals
- Create and deploy scaled strategies to effectively manage & optimize the long-tail of hundreds of Professional Hosts in your region
- Analyze data and utilize data-driven recommendations to identify and action on strategic opportunities in your region to drive increase in sales
- Hold regular optimization calls and business reviews with your partners
- Prospect and onboard new, high-quality supply in your assigned geography
- Maintain a baseline understanding of the technical integration of various software partners so that you can provide the right support to your clients
- Represent Airbnb in external meetings with Professional Hosts
- Educate clients on all significant product changes and cascade feedback on product and policy to the relevant internal stakeholders
- Develop strong and long-lasting partnerships
- Develop deep knowledge of your assigned geographic markets
- Respond to and deliver exceptional service to your professional hosts in a timely and efficient manner
- Work cross-functionally with product, communications, public policy, and customer support teams to ensure our long-term market success.
Requirements:
- 6+ years of experience in account management / sales
- 2+ years of hospitality/travel industry experience (nice to have)
- Strong time management and prioritization skills
- Ability to work at both strategic and tactical levels, with a proven track record to execute in ambiguous environments
- Excellent communication skills and ability to communicate effectively with clients
- Experience building and strengthening relationships with external partners
- Comfortable performing data analysis and making decisions based on the results
- Available to travel to assigned markets
- Ability to work within tight deadlines, adjust to changes in priorities, and balance short-term needs with long-term strategic initiatives
- Hospitality/travel industry experience in the region is a plus
- Highly proficient in using CRM software
- Salesforce experience is a plus
- Charismatic self-starter who is resourceful and self-sufficient
- Fluency in Spanish and English, Portuguese is a plus