Description
We're transforming the grocery industry at Instacart, where we believe everyone should have access to the food they love and more time to enjoy it together.
As a Retail Partner Manager, you will join the Retail Business Development team and manage retailers who have signed on to join the Instacart platform. Your responsibilities will include:
- Driving key business insights and recommending scalable growth strategies
- Implementing new operational processes and managing client needs
- Project and program managing key internal and external stakeholders
- Selling new offerings and opportunities
- Establishing a deep understanding of Instacart's business operations, including internal processes, functional group strategies, and competitive context
- Developing strategic plans to meet retail partners' needs
- Working with cross-functional teams to guide implementation of strategic plans and accomplish goals on tight deadlines
- Leading the launch process for new partners joining the Instacart marketplace
- Performing data analysis to drive key business insights, scalable growth strategies, and detailed execution plans
- Establishing processes and reporting to help streamline the team's operations and add value to retailer relationships
- Devising strategies to help retail partners grow their business on Instacart
- Engaging, educating, collaborating, and problem-solving with external partners at all levels of the organization
Minimum qualifications:
- 5-7 years of previous account management experience
- Excellent communication skills with the ability to distill complex issues
- Experience with large data sets and ability to extract business insights from analysis
- Strong analytical skills
- Comfort with ambiguity and a rapidly evolving business landscape
- Solid stakeholder management skills, both for internal and external stakeholders
- Quick communication response times
- Ability to manage across functions and present to leadership
- Creative and structured problem-solver
Preferred qualifications:
- Experience in negotiating sophisticated deals with retail, CPG, or other commerce-based partnerships to drive revenue
- High level of overall business acumen and understanding of a variety of partner business models
- Inventive self-starter and creative problem solver who can manage multiple time-sensitive projects simultaneously and hit deliverables with minimal direction
- Outstanding deck and presentation skills and ability to create succinct and structured presentations capable of engaging executive-level stakeholders
- Excellent project management, communication, and analytical skills
- Thrives in ambiguity and can chart a course with limited direction
In terms of compensation, Instacart provides highly market-competitive compensation and benefits in each location where employees work. The base pay range for a successful candidate is dependent on their permanent work location.