Description
Gain practical, hands-on experience in a technical environment while contributing to meaningful projects that support departmental and organizational goals. As a Technical Intern, you will work with digital tools, data, documentation, and office technology while developing key professional skills and exploring potential career paths.
What You'll Do
- Maintain and update departmental databases, spreadsheets, and content management systems.
- Support the implementation and troubleshooting of office technology, software applications, and digital tools.
- Create and update technical documentation, user guides, and standard operating procedures.
- Perform data entry, validation, cleanup, and basic reporting using Excel, Google Sheets, or database tools.
- Assist with system testing, form development, and workflow automation using Google Workspace, Microsoft 365, or institution-specific tools.
- Provide first-level technical support to staff and faculty, including software setup, printer troubleshooting, and login or access issues.
- Contribute to process improvement and technology-driven projects through research, analysis, collaboration, and documentation, culminating in a final project or learning summary presented to the team.
What You'll Bring
- Currently enrolled in or recently completed a degree in Computer Science, Information Technology, or a related field.
- Must be eligible to work in the United States without sponsorship during the internship period.
- Must be in good academic standing with an expected graduation date.
- Basic understanding of databases, spreadsheets, and office productivity tools, such as Excel formulas, Google Forms, and SharePoint.
- Strong analytical, technical troubleshooting, organizational, and communication skills.
- Ability to learn and use new systems, work comfortably with ambiguity, and ask for help when needed.
- Self-motivation, attention to detail, and the ability to maintain confidentiality and follow data security protocols.
Bonus Points
- Experience with full-stack development using Java, Node.js, and Angular.
- Familiarity with Playwright test automation, including integrating automated tests into CI/CD quality gates.
- Exposure to performance testing, accessibility testing, or building test tooling, such as test-user provisioning and lifecycle-management applications that integrate with Playwright suites.
- Familiarity with help desk systems, ticketing platforms, or cloud-based tools.
- Interest in higher education and lifelong learning.
- Technical certifications.