Description
We are seeking a Lead Online Manager to join our team at Sainsbury's Supermarkets Ltd in Witney, Oxfordshire. The successful candidate will be responsible for directing a small team of managers to deliver the online delivery operation of the supermarket.
The role involves:
- Directing a small team of managers to deliver the online delivery operation of the supermarket, taking accountability for every delivery going out on time
- Reviewing data and ensuring compliance to processes and procedures
- Planning for upcoming key trading activities and events by working closely with the rest of the store leadership team
- Regularly taking full accountability for the store overnight, role modelling and coaching for high standards and efficiency across the store
- People management, including pay and scheduling routines, training, communication, and employee relation activities
The ideal candidate will have:
- Experience of managing managers in a fast-paced performance-focused environment
- A track record of delivering exceptional customer experiences across complex operations
- Proven success in delivering and improving KPIs
- Experience managing sensitive and complex people matters
- Leadership experience in an operational environment
We offer a range of benefits, including:
- Salary from £36,250
- Discount card – 10% discount off on shopping at Sainsbury's, Argos, Tu, and Habitat
- Annual bonus scheme
- Free food and hot drinks provided for colleagues in all stores
- Generous holiday entitlement, maternity, and paternity leave
- Pension – we'll match 4-7.5% of pension contributions
- Sainsbury's share scheme – build up an investment at discounted rates
- Wellbeing support – access to emotional support, counselling, legal, and financial advice
- Colleague networks – link with like-minded people to help fulfil potential
- Cycle to Work scheme
- Special offers on gym memberships, restaurants, holidays, retail vouchers, and more