Description
We are seeking a Senior Manager, HR Risk Management to join our team in Mexico. As an HR Senior Risk Manager, you will play a key role in supporting the HR Risk Management Framework within Capital One's international operations, providing day-to-day risk and control advisory for HR functions in Mexico and across global expansion initiatives.
Key Responsibilities:
- Implement and maintain the HR Risk Management Framework for Mexico and international HR operations, ensuring alignment with Enterprise Risk Management (ERM) standards, local labor and privacy regulations, and HR operational requirements.
- Maintain accurate risk aggregation and reporting, partnering with global HR Risk teams to ensure visibility of emerging risks and mitigation activities.
- Lead and coordinate the issue and event management process for HR Mexico, ensuring timely identification, escalation, remediation, and closure within agreed timelines.
- Partner with other Risk functions, Compliance, and Legal to ensure regulatory applicability and adherence across HR operations, including data privacy and workforce regulations.
- Design, document, and execute HR Process controls in accordance with Capital One's ERM standards and local requirements.
- Support internal and external audits, and exams, ensuring all control evidence and documentation are accurate, up to date, and aligned with corporate policies.
- Lead and document business process mapping for HR activities, identifying risks, dependencies, and control points throughout the associate lifecycle.
- Collaborate with HR functional leaders to ensure processes are standardized, efficient, and compliant, incorporating risk considerations into design and execution.
- Serve as HR Risk point of contact for Mexico HR leadership and a liaison with the Global HR Risk, Legal, Compliance, and ORM teams.
Qualifications:
- Bachelor's degree
- At least 5 years of experience in Risk Management, Compliance, or Internal Controls functions.
- At least 5 years of experience in business process management or continuous improvement, preferably within HR or shared services.
- Intermediate - advanced English fluency
Preferred Qualifications:
- Experience in Financial Services or Regulated Industries.
- Experience supporting global or multi-country HR functions.
- Knowledge of local regulatory frameworks and compliance requirements
- Understanding of ERM frameworks, audit processes, and HR compliance requirements (employment law, privacy, third-party risk).
- PMP, Lean, or Six Sigma certification