Description
We are seeking a Manager, HR Strategic Operations to join our team at Capital One. As a Manager, Project Manager at Capital One, you will drive strategy and execute on high-priority projects for the company. You will work with smart and passionate people to deliver results that have a direct impact on the company's bottom line.
About the Team
As part of the Human Resources Strategic Operations team, you will partner with HR leaders and colleagues to drive and help deliver on HR strategic priorities that create value for Capital One.
General Responsibilities:
- Design agendas for executive meetings that drive outcomes, not just updates, ensuring transparency and accelerated decision-making.
- Support the drafting and evolution of our multi-year HR strategy, ensuring alignment across the enterprise.
- Define and own the metrics that matter, managing reporting on key objectives and org health, providing data-driven insights our leaders need to pivot or persevere.
- Draft communications for executive forums, from high-stakes framing and pre-reads to the synthesis of complex discussions into actionable outcomes.
- Act as a culture-carrier, helping design initiatives that foster engagement and high performance within the Strategic Operations team and the broader HR org.
- Identify and pilot opportunities to responsibly integrate AI tools into strategic operations workflows, driving greater efficiency in data synthesis, reporting, and team process optimization.
Who you are:
- A Strategic Problem Solver: You can take a messy, ambiguous problem and break it down into a structured workstream.
- An Operations Leader: You don't just follow processes; you build them.
- Executive Ready: You are comfortable presenting to and influencing senior leaders.
- Growth-Oriented: You are currently a high-performing Manager with the ambition and "owner" mindset to move forward on your career journey.
Basic Qualifications:
- Bachelor's Degree or Military experience
- At least 5 years of experience in Strategic Operations, Management Consulting, HR Strategy, Chief of Staff role or combination
- At least 1 year of experience in roadmap alignment, governance structures, and change management
- At least 3 years experience working in a matrixed environment
Preferred Qualifications:
- Exceptional writing and visual storytelling skills
- Highly organized with great attention to detail
- At least 6 years of Management Consulting
- Exceptional communication and collaboration skills
- Excellent problem-solving and influencing skills
- Familiarity with leveraging AI technologies or prompt engineering to enhance operational productivity, analyze qualitative data insights, or streamline project delivery
Salary Information:
The minimum and maximum full-time annual salaries for this role are: McLean, VA: $151,900 - $173,400 Richmond, VA: $138,100 - $157,700
Benefits:
Capital One offers a comprehensive, competitive, and inclusive set of health, financial, and other benefits that support your total well-being.