Description
Gong harnesses the power of AI to transform how revenue teams win.
As a Senior Revenue Operations Analyst, Sales Compensation, you will be the hands-on operator of Gong's commission engine. You will run the monthly commissions cycle for Sales, SDR, and Partnerships, own payout accuracy and dispute resolution, and turn comp data into insight for RevOps and Sales Leadership.
Responsibilities
- Commissions Operations & Payout Accuracy: Own the monthly commissions process end to end, including data prep, crediting, calculations, review, and payout.
- Exceptions, Disputes & Inquiries: Triage and resolve commission inquiries and disputes quickly and consistently.
- Comp Analytics & Plan Modeling: Deliver attainment, payout, and cost-of-sales reporting at the rep, manager, and segment level.
- ICM / SPM Platform Administration: Administer plan configuration, rates, quotas, and crediting rules in the ICM tool.
- Documentation & Communication: Maintain plan documents, policies, and process documentation as the single source of truth.
- Continuous Improvement: Partner with RevOps and GTM Systems to automate recurring work and tighten data governance across the comp process.
Qualifications
- 3-5 years of progressive experience in sales compensation, commissions, or a highly analytical RevOps/FP&A role (SaaS/tech preferred)
- Advanced Excel / Google Sheets: scenario models, lookups, pivots, clean model structure others can audit
- Hands-on experience administering an ICM/SPM tool (CaptivateIQ, Varicent, Everstage, Xactly, or similar)
- Working knowledge of SaaS comp mechanics: quota, accelerators, gates, kickers, ramps, clawbacks
- Strong Salesforce data fluency; SQL/Snowflake a plus
- Exposure to ASC 606 commission capitalization and Finance close a plus
- Detail-oriented under deadline pressure; clear, simple communicator with the field
Perks & Benefits
- Medical, dental, and vision plans
- Wellbeing Fund - flexible wellness stipend
- Mental Health benefits with covered therapy and coaching
- 401(k) program
- Education & learning stipend
- Flexible vacation time
- Paid parental leave
- Company-wide recharge days each quarter
- Work from home stipend