Description
Ajax Systems is expanding its footprint across the ASEAN region, building strong local partnerships and scaling its commercial presence in high-growth markets. The company recently launched a state-of-the-art manufacturing facility in Hanoi, Vietnam – a key milestone in its global expansion.
Responsibilities:
Revenue/Customer Impact
- Promote and introduce product solutions according to customer thesis, technical consultation, and support of key clients.
- Analyse customer needs in collaboration with the sales department.
- Support tender submissions and technical proposals.
- Develop system architecture, bill of materials (BOM), and compliance documentation.
- Support proof-of-concept (POC) deployments and system testing.
- Support sales team with follow-up from leads in the portal.
Strategic Partnerships/Growth
- Develop long-term relationships with key partners of the company.
- Introduce product roadmaps and new features for Ajax Systems distributors, as well as installers.
- Ensure solutions align with local regulatory requirements.
Education
- Teach technical staff at Ajax Systems distributors and dealers to increase their knowledge of products and technology.
- Conduct technical seminars, exhibitions, presentations, webinars on the product (for customers and company employees).
Expert Support
- Act as escalation point for complex technical issues.
- Assist in troubleshooting high-value or strategic projects.
- Support key enterprise deployments when required.
Product/Internal Contribution
- Test product features and write technical documentation for new products or solutions, and collaborate with the rest of the team.
- Market research and comparative characteristics of products of competitors.
Key Requirements:
- 2 or more years of experience in a similar role within alarm, video surveillance, access control, and home automation fields.
- Excellent working knowledge of intrusion and IP CCTV and access control systems.
- Experience in installing/designing video surveillance, fire, intrusion, or other security systems.
- Experience in public speaking (as an advantage).
- Strong communication skills.
- Strong English skills (verbal and written).
- Availability to travel for business.
We Offer:
- Opportunity to work in one of the most recognized and innovative security manufacturers.
- Opportunity to take on new challenges, advance your career, and make a meaningful impact.
- Opportunity to be part of a fast-paced and dynamic environment that encourages creativity, critical thinking, and the exploration of new ideas.
- A zero-bullshit culture.