Description
As a 3M Observability Architect, you will define how the organization understands the health, performance, and reliability of its technology environment.
You will establish a unified observability strategy across cloud, infrastructure, applications, networks, security, and business-critical services. Using technologies such as Amazon CloudWatch, Cribl, Splunk, APM, and AI, you will connect fragmented telemetry into actionable insight that helps teams detect issues earlier, troubleshoot faster, and prevent recurring incidents. Design automated root cause investigations using AI technologies to further improve overall observability.
Key Responsibilities
- Define the enterprise observability architecture, tools, roadmap, standards, and governance model.
- Integrate monitoring, logging, metrics, tracing, and alerting capabilities across diverse platforms.
- Use Cribl and similar technologies to route, enrich, filter, and control telemetry before it reaches downstream platforms.
- Improve Splunk and CloudWatch implementations for operational visibility, performance, scalability, and cost efficiency.
- Create reusable patterns for dashboards, alerts, service-health views, and telemetry onboarding.
- Reduce alert fatigue by improving signal quality, ownership, prioritization, and escalation.
- Partner with application, cloud, infrastructure, security, and operations teams to design observability into systems from the beginning.
- Mentor engineers and help teams build the skills needed to operate reliable, observable services.
Your Skills and Expertise:
- Bachelor’s degree in Computer Science or CyberSecurity (completed and verified prior to start)
- Ten (10) years of experience in IT infrastructure
- Five (5) years of experience with cloud technologies
- Three (3) years of experience with observability
- Three (3) years of experience with AI tools
Additional qualifications that could help you succeed even further in this role include:
- Enterprise Observability Architecture: Proven ability to design observability strategies covering logs, metrics, traces, events, alerts, dashboards, service dependencies, and operational health across complex hybrid environments.
- Broad Monitoring Platform Experience: Strong hands-on experience with Amazon CloudWatch, Splunk, and Cribl, plus familiarity with additional application performance monitoring, infrastructure monitoring, network monitoring, OpenTelemetry, and incident-management platforms.
- Telemetry Engineering and Data Pipelines: Experience collecting, transforming, enriching, routing, and retaining high-volume telemetry. Must understand data quality, source onboarding, schema consistency, indexing, retention, and cost control.
- Cloud, Application, and Infrastructure Knowledge: Strong understanding of AWS workloads, distributed applications, APIs, containers, operating systems, networks, and hybrid infrastructure. Able to determine what should be measured and how failures appear across technology layers.
- Technical Leadership and Cross-Team Influence: Demonstrated ability to establish standards, lead architecture reviews, communicate with technical and executive audiences, mentor engineers, and drive adoption across application, cloud, infrastructure, security, and operations teams.
Work location: This role has on-site working model, with the employee working at least four days a week in the office at 3M Center, located in Maplewood, MN. Travel: 10% Relocation: YES
Benefits: 3M offers many programs to help you live your best life – both physically and financially. To ensure competitive pay and benefits, 3M regularly benchmarks with other companies that are comparable in size and scope.