Description
About Airwallex
Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do.
About the team
The SME & Growth Business team at Airwallex is a group dedicated to empowering small and medium-sized enterprises (SMEs) to thrive in the global economy. We combine deep financial expertise with a growth mindset, working closely with our clients to understand their unique needs and develop tailored solutions that streamline cross-border payments and unlock new revenue streams.
What you'll do
As a Senior Sales Executive, SME & Growth (Inbound) at Airwallex, you will drive Airwallex’s future growth engine by working with the Marketing and Account Executive team to qualify leads that will build Airwallex’s sales pipeline. You will manage a portfolio of small and medium enterprise (SME) leads who want to sign up to our platform, shape our initial processes, customer segments, and product experience. Additionally, you will work closely with stakeholders across Airwallex to help optimize our technology, workflow, onboarding of new clients, compliance, and provide insights to our Growth team.
Responsibilities:
- Own the inbound sales process from end to end for SME customers, including initial outreach, product demonstration, closing accounts, and helping customers get familiar with our products.
- Be an expert across Airwallex's product offerings and understand how specific products can resolve customer pain points.
- Provide a strong first impression to customers and prospects with a world-class experience and product expertise.
- Achieve revenue targets from new customers.
- Engage in customer conversations to understand their needs and how Airwallex can help their business scale.
- Focus on delivering great customer experiences and resolve incoming support inquiries in a timely manner.
- Collaborate across diverse global offices and different team functions.
Requirements:
- At least 2+ years of B2B experience in a sales-related role.
- Strong motivator and self-starter able to operate in a high-growth environment.
- Strong verbal and written communication in English; Mandarin is preferred.
- Experience with complex sales, comfortable selling to senior executives and business owners.
- A relationship builder who creates meaningful, collaborative relationships with internal and external stakeholders.
- Exceptional communication skills, comfortable conversing with people of all backgrounds and domains.
Benefits
- Work with a leading AI-native financial operating system.
- Opportunity to empower SMEs to thrive in the global economy.
- Collaborative and dynamic work environment.
Equal opportunity
Airwallex is an equal opportunity employer committed to diversity and inclusion.