Description
As an Inbound Sales Representative at Airwallex, you will join our fast-growing and dynamic team to drive Airwallex’s future growth engine.
You will challenge the norms, never settle, and relentlessly find a way to create an even better experience for future clients.
You will be responsible for the onboarding and activation experience of small business leads, shaping the client’s first interaction with Airwallex as a product and company.
As a key member of the SME & Growth team, you will also share valuable insights and collaborate closely with the Startups, Channel Partnerships, and Marketing teams to help create an even better experience for future clients.
You'll work from our Kuala Lumpur office five days a week.
Responsibilities:
- Find and Qualify Leads: Prospect new companies across Southeast Asia and South Asia through outbound outreach and qualify their cross-border payment needs.
- Close Deals: Pitch the Airwallex product suite, run demos, and negotiate commercial terms to win new business.
- Get Clients Onboarded: Guide new sign-ups through onboarding and setup so they can start transacting quickly.
- Drive Product Usage: Train client teams on features like multi-currency accounts, FX, cards and payments acquiring to get them actively moving money.
- Fix Onboarding Bottlenecks: Share regional customer feedback with product and compliance teams to make the signup and onboarding process faster.
Requirements:
- 1–3 years of experience in sales, business development or a similar customer-facing commercial role.
- Experience managing a high volume of leads, prioritising opportunities and working at speed.
- Confidence in engaging prospects directly, understanding their needs and positioning relevant solutions.
- Strong verbal and written communication skills in English.
- A track record of working towards sales targets or commercial KPIs.
- Strong organisation, resilience and follow-through, with the judgment to decide where to focus your time.
- A collaborative approach and the ability to work effectively with account executives, Marketing and cross-functional partners.
Preferred Requirements:
- Experience in SaaS, fintech, payments or another technology-led B2B environment.
- Experience in an inbound sales representative, business development representative or sales development representative role.
- Experience carrying out both lead qualification and account executive activities, including progressing opportunities through the sales cycle.
- Experience selling to small and medium-sized businesses or supporting an enterprise sales funnel.
You’ll thrive here if:
- You have a track record of hitting your numbers, and you’re motivated by stretch goals.
- You're comfortable operating across time zones with a globally distributed team, including colleagues based in APAC and EMEA.
- You're comfortable making decisions with incomplete information and moving quickly anyway.
- You own the outcome and you don't wait for permission to fix what's broken.
- You say what you mean. You're direct, but you lead with respect.