Senior Manager, Arab Market Business Lead – Israel

About the Role

Israel is one of Wolt's most established markets. Arab-Israeli communities, roughly a fifth of the population, are also one of its largest growth opportunities. We have launched in a growing number of Arab towns and cities and seen strong early traction. Our ambition is much bigger: a leading, scaled business in this market, winning consumers, merchants, and couriers in every region where Arab communities live.

The Senior Manager, Arab Market Business Lead, takes full ownership of Wolt Israel's business in the Arab market, with end-to-end accountability for strategy, growth, and results across consumers, merchants, and couriers. You will lead the existing Arab market team and serve as the link between Wolt Israel's management and this market, translating what works at Wolt in Israel into what works for Arab-Israeli customers, merchants, and couriers. You will report to the Director of Market Growth, Wolt Israel.

Responsibilities

Business Ownership and Strategy

• Own the Arab market business plan and its results: users, orders, frequency, merchants, and the economics behind them.
• Define the strategy: which regions, segments, and categories to prioritize, in what order, and what it takes to win in each. Translate it into clear priorities for each function.
• Evaluate performance continuously and adjust based on data, the competitive landscape, and growth potential.
• Run a regular operating cadence (weekly performance review, forecasts, OKRs) and hold teams accountable for delivery.
• Bring results, risks, and opportunities to Israel leadership, in a form that works for people who don't know the local market.

Team Leadership

• Lead the Arab market team: set expectations, build accountability, develop talent, and add capacity as the business scales.
• You will lead the sales and account manager teams serving the Arab market, setting commercial priorities, driving performance, and developing the team.

Consumers

• Raise penetration, frequency, and retention, and compete directly for share against strong local players.

Merchants

• Lead acquisition and growth of local restaurants, retailers, and small and medium businesses. Build the commercial offer, onboarding, and ongoing account management that make a small business choose Wolt and grow with us.
• Open the door to larger chain and enterprise partnerships.

Cross-Functional Leadership

• Work as a peer with Merchant, Marketing, Operations, Supply, Product, Analytics, Finance, and Legal, and align them behind one plan for the market.
• Work closely with Marketing. You are not the marketing manager, but you set the priorities and direction so that campaigns, messaging, and local community presence turn into measurable growth.
• Adapt Wolt's Israel playbook to the needs, habits, and expectations of Arab-Israeli customers. Where the playbook doesn't exist, create it.

Market and Network

• Know the market in depth: the differences between communities and regions in the North, the Triangle, Jerusalem, the Negev, and mixed cities.
• Build and maintain a strong network of community, municipal, business, and civic leaders.

Requirements

• 15+ years of professional experience, including 5+ years of people leadership.
• Fluent Hebrew, Arabic, and strong professional English, with the ability to translate local context for a global audience.
• A proven record of building or scaling a business line, market, or product from an early stage, ideally in a consumer platform, marketplace, delivery, retail, or e-commerce environment.
• Hands-on experience with merchants, SMBs, and/or enterprise clients in B2B, and a solid understanding of the platform-to-small-business relationship.
• Strategic thinking: the ability to see where we need to go, set a plan, prioritize, and drive it to results against clear metrics.
• Financial and analytical acumen: comfortable managing a business through data, funnels, and unit economics.
• A strong, credible network in the Arab-Israeli community across several regions, and a deep understanding of how they differ.
• Experience working closely with Marketing and directing it toward business outcomes.
• Strong cross-functional leadership: the ability to align and influence without relying on formal authority.
• A working understanding of how apps and platforms work, and the basics of logistics and delivery operations.
• An entrepreneurial, ownership-driven approach, with comfort creating new things where there is no existing playbook.
• Ability to use AI tools to strengthen commercial and operational performance, for example in market analysis, account planning, and ways of working, and to drive AI adoption across your team. Hands-on experience with tools such as Claude is a plus.
• A degree in business, economics, or a related field and experience in a global or matrixed organization are an advantage.

Benefits

• Global and growing fast: be part of a fast-moving scaleup backed by DoorDash.
• Ride of a lifetime: build a new market from the ground up and accelerate your career.
• Instant impact: take ownership and make a visible difference.
• Big hearts and small egos: work with smart, friendly people.