Description
The Director, Enterprise Resilience and Business Continuity Lead is responsible for leading Pfizer's Business Continuity Management (BCM) program and supporting the implementation of the company's enterprise resilience strategy.
In partnership with senior leaders, business divisions, and key risk functions, this role develops and implements practical tools, resources, and solutions to identify operational vulnerabilities, strengthen organisational preparedness, and enhance Pfizer's ability to execute effective response, business continuity, and disaster recovery strategies.
Responsibilities:
- Lead Pfizer's global Business Continuity Management program within the enterprise resilience framework by promoting consistent standards, shared learning, common technology platforms, strong metrics, and continuous improvement across the corporation.
- Maintain and continuously improve Pfizer's BCM framework, including methodology, tools, guidance, reporting, and governance processes, while promoting active leadership engagement across businesses and functions.
- Provide direct implementation support and subject matter expertise to sites and functions, helping teams develop, implement, test, and maintain effective, integrated resilience programs and business continuity plans aligned with Pfizer's framework.
- Conduct and review horizon scanning across Pfizer's enterprise resilience pillars to identify emerging risks, threats, and dependencies; assess potential operational impacts; advise stakeholders on mitigation priorities.
- Lead an operational resilience process that includes regular operational risk reviews; communicates key risks, trends, and recommended actions to leadership through an operational resilience model.
- Participate as a member of Pfizer's Corporate Crisis Management Team, supporting enterprise response to incidents and, when required, deploying virtually or in person to assist with response/crisis management coordination, business continuity, recovery planning, and restoration of critical operations.
- Plan, lead, and implement enterprise-wide resilience training and exercises at all levels of the organisation.
- Assess organisational BCM/Resilience capacity and program effectiveness through established assurance activities, and communicate program status, risks, and improvement opportunities to senior leadership.
- Engage with business leaders and external industry groups to ensure Pfizer's Resilience and BCM methodology remains current, practical, and aligned with evolving business operations, emerging risks, and industry practices.
- Promote awareness and adoption of effective resilience and business continuity practices across the company through targeted communications, leadership briefings, training, and engagement with the BCM community of practice.
- Build and lead global Resilience/BCM teams, networks, and communities of practice that advance practitioner capability, promote knowledge sharing, and drive continuous improvement across the corporation.
Requirements:
- Bachelor's degree in business or technical discipline.
- Proven experience as a BCM leader or experience as a global lead for a specific business entity with a minimum of 8 years or 7 years with a Master's degree of practical experience implementing resilience programs with large multinational organisations or management consulting firms.
- Strong business acumen related to the pharmaceutical industry, with a proven track record of management experience ideally across the organisation from research & development to manufacturing and supply chain management.
- Experience leading global BCM, enterprise resilience, crisis management, disaster recovery, or related risk programs in a large, complex organisation.
- Working knowledge of BIAs, risk assessments, recovery strategies, continuity planning, crisis response, exercises, and plan testing.
- Experience coordinating across resilience areas such as BCM, crisis management, emergency preparedness, disaster recovery, loss prevention, and operational risk.
Preferred Qualifications:
- Master's degree in relevant technical discipline or MBA.
- Experience utilising resilience management software platforms.
- Knowledge of industry standards such as ISO 22301, DRI, BCI, or ASIS frameworks.
- Relevant professional certification or pursuit of certification in business continuity, resilience, emergency management, or risk management.
Salary: The annual base salary for this position ranges from $162,900.00 to $271,500.00.
Benefits: Pfizer offers comprehensive and generous benefits and programs to help colleagues lead healthy lives and support each of life's moments. Benefits include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits including medical, prescription drug, dental, and vision coverage.