Description
We are seeking a Custody Operations Specialist to join our team in Bangkok. The successful candidate will be responsible for the timely and accurate processing of Corporate Actions, Securities Settlements, Account Management, and Static Data maintenance for custody clients across domestic and foreign markets.
Key responsibilities include:
- Monitoring and processing Corporate Action events, including announcement capture, entitlement, and instruction processing
- Ensuring completeness and accuracy of event processing across systems
- Preparing and reviewing client reporting, including entitlement reports, event summaries, and meeting results
- Supporting related cash and FX processing for Corporate Actions where applicable
- Handling queries related to Corporate Actions events and providing timely responses
- Utilising automation and AI-assisted tools to enhance efficiency and reduce manual processing where feasible
- Processing and monitoring securities settlements, including trade validation and status updates
- Performing trade matching, exception handling, and investigation of settlement breaks
- Maintaining static data, including account setup, client reference data, and settlement instructions
- Supporting account opening, maintenance, and closure processes across internal and market systems
- Responding to client queries in a timely and accurate manner
- Preparing and reviewing standard and ad-hoc client reports
- Coordinating with internal stakeholders and external parties
- Ensuring timely delivery of all reporting obligations
- Using AI-enabled tools where appropriate to support reporting preparation, data summarisation, and communication drafting
We offer a range of benefits, including:
- Corporate Group Insurance – premium borne by company
- Provident Fund Scheme – employer and employee contributions
- Annual health checkup – cost borne by company (once a year; conditions apply)
- Flexible Work Arrangements – various ways to work, to fit employees' needs
- EAP – free and confidential counseling, online work-life resources
- Employee networks – Diversity, volunteering, various activities to participate
- Primary caregiver and non-primary caregiver leave – more than statutory requirement
Requirements:
- 1 to 3 years of experience in custody operations, securities settlements, corporate actions, or asset servicing
- Good understanding of custody operations processes (Corporate Actions, Settlements, Static Data)
- Strong communication skills with ability to engage internal and external stakeholders
- Good English communication (written and spoken)
- Ability to work under pressure and manage high volumes of tasks
- Strong attention to detail with a control-focused mindset
- Proficiency in Microsoft Excel and related tools
- Basic awareness of AI/digital tools (e.g. data analytics tools, workflow automation, AI assistants) with willingness to adopt new technologies responsibly