Description
The Sales Manager for Specialty Care and Oncology is accountable for translating portfolio and brand strategy into high-quality field execution, delivering business performance and expanding appropriate patient access across priority accounts.
Key Responsibilities:
- Own sales execution for the Oncology & Specialty portfolio, translating business and brand priorities into clear field objectives, lead measures and account plans;
- Lead, coach and develop the field team through regular field engagement, performance conversations and capability building;
- Ensure robust segmentation, targeting and account prioritization across key institutions and specialist customers;
- Strengthen high-quality engagement with specialists, institutions and other relevant stakeholders through evidence-based, value-focused conversations;
- Identify practical barriers and enablers across the patient journey and work cross-functionally to improve appropriate access, availability and implementation within priority accounts;
- Lead field readiness and execution for new products, indications and portfolio expansion, ensuring clear targeting, capability readiness, account activation plans and rapid feedback loops;
- Partner with Marketing and the Omnichannel Manager to integrate face-to-face and approved digital/remote engagement into customer journeys;
- Act as the sales lead within the BU cross-functional team, partnering closely with Marketing, Medical, Market Access, Regulatory, Supply and other functions;
- Use CRM, sales data, market intelligence, customer insights and field observations to identify opportunities, sharpen resource allocation and improve execution;
- Ensure all sales activities are conducted in line with GSK policies, promotional requirements, applicable laws and governance standards.
Qualifications Required:
- Bachelor’s degree in science, Business or a related discipline is preferred;
- Strong pharmaceutical sales experience demonstrated success in specialist, institutional or key-account environments;
- Demonstrated people-leadership experience, including coaching, performance management and capability development of field teams;
- Strong understanding of specialist customer dynamics, hospital/institutional accounts, patient pathways and the broader Malaysia healthcare environment;
- Experience in strategic account planning, stakeholder mapping, segmentation and targeting, and translating insights into execution.
Core Capabilities:
- People leadership, coaching and performance management;
- Strategic and commercial acumen with strong execution discipline;
- Customer and patient orientation;
- Key account management and stakeholder engagement;
- Influencing, negotiation and cross-functional leadership;
- Data-driven decision making and problem solving;
- Launch excellence and change agility;
- Clear communication and strong planning/project management;
- Ownership, sound judgement, integrity and commitment to doing the right thing.