Description
The Regulatory Program Lead, Canada will serve as a full-stack compliance leader for Block's Canadian regulated entities, driving the annual compliance plan end-to-end, overseeing frameworks across AML/ATF, sanctions, the Retail Payment Activities Act (RPAA), consumer protection, privacy, and payment card industry obligations.
Responsibilities:
- Serve as the Regulatory Program Lead for Block's Canadian regulated entities, acting as a designee of the CCO in governance forums, Board meetings, and regulatory engagements
- Lead end-to-end execution of the annual Canada Compliance Plan - regulatory change management, monitoring and testing, risk assessments, and policy reviews - delivering against key milestones and regulatory commitments
- Run Canada's compliance programs across AML/ATF (Square Canada MSB), RPAA, the PCI Code of Conduct, and consumer protection and privacy obligations (PIPEDA, CASL, FCAC, provincial requirements), including FINTRAC registration and support for regulatory examinations and audits
- Lead governance and tracking of regulatory commitments, audit actions, and findings - driving issue management and remediation through to closure - while maintaining the compliance risk assessment framework, policies, and governance documentation
- Prepare Board and governance committee materials, translating multi-domain regulatory complexity into clear, decision-ready narratives for senior leadership
- Lead cross-functional regulatory programs across Legal, Risk, Product, Operations, and Engineering, driving operational excellence through process improvement, automation, and AI-enabled compliance solutions
- Coordinate compliance training and targeted regulatory awareness materials for senior leadership, Boards, and business stakeholders
Requirements:
- 10+ years of progressive experience in compliance, financial crime, or regulatory affairs, which must include payments compliance at a regulated payments entity
- Deep knowledge of Canadian AML/ATF legislation (PCMLTFA, FINTRAC guidance), the RPAA, the Code of Conduct for the Payment Card Industry in Canada, consumer protection frameworks (FCAC, PIPEDA, CASL), and Canadian sanctions regimes (SEMA, UN sanctions)
- Executive presence, with experience preparing and presenting Board-level compliance reporting and engaging directly with regulators through examinations and ongoing supervision
- Direct end-to-end working knowledge of payment systems, money services businesses - including payments-specific financial crime typologies and controls
- Hands-on, day-to-day use of AI tools for regulatory analysis, drafting, and process automation - with sound judgment about their limits
- A builder mindset with proven leadership, people management, and stakeholder engagement capabilities in a fast-paced, growth-oriented environment; CAMS, ICA, or equivalent certification
Technologies We Use and Teach:
- Protecht (GRC / issue and risk management)
- AI tools (e.g., ChatGPT / OpenAI Enterprise / GitHub) for regulatory analysis, drafting, and process automation
- JIRA and Confluence (program and documentation management)
- Looker / Tableau (reporting and dashboards)