Description
By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected.
We're looking for a Claims Assistant to join our team in Bartlesville, OK. As a Claims Assistant, you will provide support to the claims staff and perform other office tasks depending on the client program.
Primary Purpose: To provide support to the claims staff and to perform other office tasks depending on the client program.
Essential Functions and Responsibilities:
- Sets up and enters new claims into claims management system.
- Inputs and reviews notes/diaries in claims management system as instructed.
- Processes payments.
- Processes mail; handles filing, faxing and photocopying.
- Reviews, prepares, creates, and/or sends letters, reports, and forms.
- Answers and initiates telephone calls, sets up medical appointments, and may provide customer service as required.
- Other activities/projects as assigned including the preparation and distribution of computer reports.
Additional Functions and Responsibilities:
- Performs other duties as assigned.
- Supports the organization's quality program(s).
Qualifications:
- High school diploma or GED required.
- Six (6) months of clerical or customer service experience or equivalent combination of education and experience required.
- Excellent oral and written communication.
- PC literate, including Microsoft Office products.
- Strong organizational skills.
- Ability to work in a team environment.
- Ability to meet or exceed Performance Competencies.
Work Environment:
- When applicable and appropriate, consideration will be given to reasonable accommodations.
- Mental: Clear and conceptual thinking ability; excellent judgment and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines.
- Physical: Computer keyboarding, travel as required.
- Auditory/Visual: Hearing, vision and talking.
Note: Credit security clearance, confirmed via a background credit check, is required for this position.