Description
By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected.
We're looking for a Claims Examiner - Workers Compensation Team Lead to supervise the operation of multiple teams of examiners and technical staff for workers compensation for clients in CA or NV. You'll monitor colleagues' workloads, provide training, and monitor individual claim activities.
Primary Purpose of the Role: We are looking for driven individuals that embody our caring counts model and core values that include empathy, accountability, collaboration, growth, and inclusion.
Essential Responsibilities May Include:
- Analyze and process complex or technically difficult general liability claims by investigating and gathering information to determine the exposure on the claim; manage claims through well-developed action plans to an appropriate and timely resolution.
- Manage the litigation process; ensure timely and cost-effective claims resolution.
- Coordinate vendor referrals for additional investigation and/or litigation management.
- Lead team meetings and assign accountability for follow-up items.
- Gather important compliance/claims processing information to be presented at team meetings.
- Assist in interviews of adjusters, clerical staff and provide feedback to hiring manager.
- Provide limited assistance/support to team lead with monthly review of adjuster workloads; note trends and suggest adjustments when necessary.
Supervisory Responsibilities:
- Administer company personnel policies in all areas and follow company staffing standards and training recommendations.
- Interview, hire and establish colleague performance development plans; conduct colleague performance discussions.
- Provide support, guidance, leadership, and motivation to promote maximum performance.
Qualifications:
- 5 years of claims management experience or equivalent combination of education and experience required.
- High School Diploma or GED required. Bachelor's degree from an accredited college or university preferred.
- Professional certification as applicable to line of business preferred.
- Jurisdiction Knowledge/Licensing: CA
Taking Care of You:
- Flexible work schedule.
- Referral incentive program.
- Career development and promotional growth opportunities.
- A diverse and comprehensive benefits offering including medical, dental vision, 401K on day one.
The salary range for this role is $100,000 - $115,000 per year.