Description
By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected.
As a Claims Technician in our Agriculture and Rural Network (ARN) team, you will manage claims from the initial report through to settlement. You will take ownership of each claim, making decisions and working closely with suppliers, contractors, and other stakeholders to find the best outcome for the customer.
Your main responsibilities will include being the single point of contact for customers and suppliers, managing claims and related information, overseeing supplier projects, and controlling costs and payments. You will be expected to deliver high technical standards while keeping the customer experience at the forefront.
We are looking for someone who is a strong communicator, self-motivated, and well-organised. You should be flexible, open to change, and enthusiastic about using industry-leading technology.
The skills you will have when you apply:
- Experience in managing claims across multiple clients: Previous experience in a claims environment is essential. This can be from any type of insurance property claims.
- Excellent communication skills: You will interact with policyholders, insurers, contractors, and other stakeholders. You'll need to explain complex details clearly and negotiate fair settlements for all parties involved.
- Qualifications: Chartered Institute of Loss Adjusters' Cert CILA qualification is an advantage but not essential.
The skills that will be developed once working:
- We will provide all the Sedgwick specific training you need to thrive in this role
- We can support you with professional qualifications and development
What we'll give you for this role:
- Competitive salary taking into account skills, experience and qualifications
- A Self Invested Personal Pension Scheme (SIPP)
- Holiday allowance of 25 days plus bank holidays
- Flexible working from our office or your home
- Private healthcare plan (including pre-existing conditions)
- Life assurance
- Employee assistance programme for employee wellbeing
- Wellbeing and digital GP apps
- Group Income Protection
- Voluntary flexible benefits – green car scheme, health assessment, travel insurance, dental cover, cycle to work scheme, season ticket loan
- Discounts on various products and services