Description
We are seeking a Product Manager to join our US Card Collections and Recoveries product team. The successful candidate will help improve how we engage with customers facing financial hardship and refine the products and processes that support them.
The role involves partnering with a dedicated technology team, Business Analysts, Process Managers, Operations, Risk, and Legal to design and launch new product capabilities. You will lead discovery, set the product roadmap, and drive delivery to help bring our strategy to life.
Key areas of focus:
- Human Centered: Obsess about internal and external customer needs to reimagine and innovate product solutions
- Business Focused: Deliver game-changing outcomes by focusing on leverage and execution excellence
- Technology Driven: Leverage technology to deliver innovative and resilient solutions that enable both near-term and long-term value
- Integrated Problem Solving: Identify and resolve complex problems to deliver outcomes while mitigating product risks
- Transformational Leadership: Lead cross-functional teams to solve customer problems and drive organizational alignment
Salary: $149,800 - $205,100 per year, depending on location
Benefits: Capital One offers a comprehensive, competitive, and inclusive set of health, financial, and other benefits that support your total well-being.