Description
We are seeking a Product Innovation Manager: Product Strategist / Facilitator to join our Digital Labs team in Tokyo.
As a Product Innovation Manager, you will act as a lead sprint master for facilitating all product development engagements on behalf of customers and internal stakeholders alike. You will be a key customer-focused role for Digital Labs, requiring a confident, experienced facilitator with a deep understanding and experience in core disciplines of – ideation methodologies, rapid prototyping, design sprints and agile product management.
Responsibilities:
- Facilitate product development engagements as a lead sprint master
- Develop and mature existing Digital Labs service offerings
- Drive co-creation of design with partners in financial services, tech, airlines, retail & commerce and other industry verticals
- Proactively advise and position partners to take advantage of market catalysts including disruptive new technologies
- Explore and support development of Mastercard Labs’ relationships with external parties
- Evangelize Digital Labs products/services to support business development opportunities
- Offer leadership to a diverse team of UX designers, video content creators, developers and stakeholders
Requirements:
- Demonstrated experience in product innovation and consulting
- Interest in product development process, especially agile & design thinking methodologies
- Experience working in multi-disciplinary groups
- High energy, can-do attitude, strong sense of ownership and desire to succeed
- Strong presentation skills, persuasive presence and ability to effectively communicate technology to business people and business to technology people
- Understanding / experience of innovation frameworks and practical technology application experience
- Startup and/or consulting experience is preferred
- Payments technology knowledge or experience in the industry would be a huge advantage
Preferred skills:
- Korean and Japanese fluency
- Experience in management consultancy, product owner or scrum-master roles
- Ability to act effectively as a brand ambassador
- Excellent verbal and written skills