Description
At Epiq, you'll join a values-driven community where integrity guides decisions, relentless service sets the bar, and they thrive on big challenges together.
As a Monitor, you will be responsible for recording proceedings and producing an annotation or log of those proceedings to aid in the process of accurate transcription.
Essential Job Responsibilities
- Produce high-quality audio recordings of hearings
- Produce high-quality and accurate annotations of hearings
- Obtain accurate spellings of names, spellings, places, terminology, etc. to enable an accurate transcript to be produced
- Liaise with Epiq's clients in a professional manner
- Utilize various recording technologies such as Liberty, FTR, and VIQ
- Maintain accurate records of hearing sitting times and any applicable travel times
- Upload and convert audio as and when required
- Travel and work outside of office locations and in regional locations to record proceedings as and when required
- Partake in periodic performance reviews with Monitoring Supervisor
- Partake in annual security and compliance training
- Assist with administration as and when required
- Other duties as directed
Qualifications & Characteristics
- Collaborative team member
- Strong communicator
- Attention to detail
- Customer-focused
- High school graduate
- Six months to one year basic office administration
Your specific salary will be determined based on several factors, including location-based market rate for the role, your abilities in relation to the job specification, performance during screening and interview, and pay parity with the wider team in the considered location.