Description
We are seeking an eDiscovery Project Manager/Associate Project Manager to join our team in Hyderabad. This is a full-time hybrid role with some flexibility for remote work.
The successful candidate will be responsible for ensuring that clients receive world-class service through the day-to-day execution of multiple eDiscovery projects, managing deadlines, and consulting with clients on workflows across several stages of the EDRM Model.
Responsibilities:
- Ensure effective control of all aspects of the eDiscovery project from initial planning through final production and project closure.
- Host client kick-off calls and lead internal project workflow discussions.
- Obtain, examine, and prepare client data for Intake.
- Deliver media reports to the client, Coordinate FTP access setup for clients, User requests by coordinating with support teams.
- Submit work requests to coordinate data ingestion and deliver reports to clients.
- Coordinate with peer teams and clients on search term analysis and promotion of data to review platform.
- Handle review platform (Relativity or other proprietary platforms) specific items including but not limited to User requests, database management (archiving/deletion), creation of layouts/views/fields/choices/highlighting, creation, and execution of STR’s, creation and management of batch sets, reporting, creating, and delivering productions.
- Assist in troubleshooting and resolving any client issues with delivered or hosted data.
- Conduct the invoice review each month to validate client invoices before being delivered to the client.
- Correspond with client and internal teams as a single point of contact for multiple eDiscovery projects and maintain consistent project documentation.
- Ensures continuity of client service between shifts by providing clear handoffs and client updates.
- Participate in process improvement initiatives and collaborate with teammates to standardize and improve the client experience.
Requirements:
- Bachelor's degree/equivalent practical experience in a corporate industry
- Minimum 4-6 years of eDiscovery experience (for APM/PM role) with at least 2 years in a managerial role in an eDiscovery Service provider/law firm or corporate legal department.
- Working knowledge on Media Collections, Processing, Hosting, Review Support and Productions
- Hands-on experience with working on Relativity and other document review and processing platforms
- Excellent communication skills, with the ability to present analysis and complex concepts to multiple audiences.
- Flexible with working hours and open to working in rotational shifts to help support the demands of our eDiscovery business.
Benefits:
- Health and Wellness: We take your wellness and health seriously. We offer robust health benefits to support your holistic wellbeing, including a robust employee assistance program and resources for finance, grief recovery, emotional wellbeing.
- Paid Time Off: Time away from work is a key aspect of your performance. We provide time for you to recharge and reenergize,and encourage you to take it.
- Incentives: Epiq’s success is shared across our employees! It's another great work perk that helps you meet your financial goals.
- Growth: To help you achieve your personal and professional goals, numerous educational resources are available. We want you to continually grow your capabilities along your journey at Epiq.
- Career Opportunity: Create your own unique career path at Epiq. Some aspire to leadership roles; others pursue opportunities across business units, geographies, and functional areas. We help you identify your career goals and support you achieving them.
- Flexibility: Life happens. We offer you the freedom to take care of personal and family needs, volunteer efforts, and other needs as they come up.