Description
Swiggy is India's leading on-demand delivery platform with a tech-first approach to logistics and a solution-first approach to consumer demands.
Role Summary: The role holder is expected to onboard and build relationships with 70-80 partner accounts in the given territory to grow the Dine-out business and service offerings and generate 80-90 lacs Gross Merchandise Value (GMV) per month.
Responsibilities:
- Onboard new accounts by explaining requirements to partners and coordinating with internal stakeholders
- Meet existing partners periodically to ensure Restaurant Display Page (RDP) content is correct and image coverage is high
- Make persuasive presentations on the benefits of Dine Out plans and promotions for month-on-month growth
- Execute growth forward activities such as offer alignments and marketing operations alignments
- Resolve issues such as 'diner denied payout' and ensure seamless transactions for customers and partners
- Prepare growth plans for each account and gather competitor action insights
Data Interpretation & Business Performance Management:
- Filter relevant data from the Restaurant facing dashboard and explain key performance metrics to the partner
- Seek necessary support or actions from the partner to ensure the right RDP view
- Stay updated on the partner's investment in competition and ensure partner investments are equal or higher than competition
Interaction with Stakeholders:
- Interact with partner support, sales operations, and finance team
Functional Competencies:
- Understand Dine Out offerings and gain clarity of growth levers
- Knowledge of basic metrics such as operating hours of restaurants, ADs revenue per order, Commission Revenue per order
- Understanding of Conversion Funnel - Advanced Level
QUALIFICATIONS:
- Graduate with 1.5-3 years of field sales experience
- Fluency in local language and working knowledge of English
- Good working knowledge and experience of e-commerce activities and online marketing channels
- Confident, pleasing, and a go-getter personality
- Effective communication skills
- Attitude & Aptitude for Sales
- Team player, working alongside people from all walks of life
- Analytical, good Excel skills
- Flexible, restaurant owners do not operate on 9-to-5 schedules
- Leadership and Influencing skills