Description
We are seeking a Guest Advocate (Cashier), General Merchandise, Fulfillment to join our team at Target.
As a Guest Advocate, you will be responsible for providing exceptional guest service, customizing each experience, and anticipating guest needs.
Responsibilities:
- Create an Easy, Inspiring and Friendly guest experience by delivering on commitments
- Greet guests, help them find what they need, and resolve issues to ensure a smooth shopping experience
- Actively support team efforts and assist peers in other areas while maintaining a positive and respectful attitude
- Adjust to business and guest needs to deliver an easy and inspiring guest experience
- Work in all departments to ensure sales floor is full, zoned, and in stock for guests
- Assist with truck unload process and stock product to the sales floor
- Execute adjacency changes, transitions, revisions, and sales plans for all departments
- Conduct weekly price change workload and ensure regular and promotional signing is set accurately for all departments
- Complete scans and system audit functions to ensure inventory accuracy
- Support execution of major transitions
- Maintain interior and exterior brand, including emptying garbage cans and attending to restroom cleanliness
- Accurately execute all Fills (i.e., fill the floor, liability fills, and guest requests and backstock product from all departments)
- Process all inbound deliveries (using the receive application) to ensure inventory accuracy
- Complete all backroom weekly audits
- Operate power equipment only if certified
- Maintain backroom organization and location accuracy and follow equipment guidelines
- Follow processes accurately with attention to detail, monitor own progress, and accurately prioritize tasks
- Demonstrate a culture of ethical conduct, safety, and compliance
- Work in a safe manner at all times; comply with all safety policies, best practices, and training; report hazards and correct where possible
Requirements:
- Enjoy interacting and helping others
- Thrive in a fast-moving, highly active, and physically demanding role
- Open to working a flexible work schedule with varying hours, days, or shifts (including nights, weekends, holidays, and other peak shopping times)
- Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes
- Welcoming and helpful attitude toward all guests and other team members
- Ability to communicate on multiple frequency devices and operate handheld scanners and other technology equipment as directed
- Work both independently and with a team
- Resolve guest questions quickly on the spot
- Attention to detail and follow multi-step process
Benefits:
- Competitive benefits from financial and education to well-being and beyond
- Learn more about benefits eligibility for this role at https://tgt.biz/BenefitsForYou_A