Description
We are seeking a Payment Administration Support professional to join our team in Kuala Lumpur. You will provide support enabling the accurate and timely payment administration to our network of project sites.
Essential Functions
- Manage a portfolio of projects and provide oversight on the entire process, forming remote relationships with colleagues across the globe.
- Highlight aged invoices and financial risks, providing reasons for any delays.
- Ensure data quality control, scheduling batches as per contracts and meeting budgets.
- Perform project reconciliations.
- Monitor payment cycle target trending, ensuring studies meet targets for each step.
- Provide high-level customer service to internal project teams, assisting with project-related issues and finding resolutions.
- Track and report metric data, flagging non-standard issues to project teams and line managers.
- Assist other team members as required to ensure group targets are met.
- Verify appropriate approvals are obtained for setup and payment processes.
- Participate in teams handling routine tasks.
- Generate standard reports and run KPIs for project teams.
- Perform other duties as assigned.
- File appropriate documents.
Qualifications
- High School Diploma or equivalent.
- Previous experience in systems is an advantage, but full training will be provided.
About IQVIA IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide.