Description
You will work as a Senior Engineer in the Applications Engineering team at Synopsys, providing technical support to global customers using Synopsys Zebu Emulation and Protocompiler Prototyping software.
Responsibilities:
- Provide technical support to global customers, troubleshooting issues across partitioning, synthesis, place and route, and hardware debug
- Work directly with customers to migrate their designs to new software releases, ensuring compatibility and resolving any regressions or performance issues
- Deploy new software features on live customer designs, helping them adopt capabilities like advanced partitioning algorithms or updated FPGA target support
- Deliver technical training sessions to customers, ranging from basic tool usage to advanced workflows
- Collaborate with Synopsys HAV R&D teams to report customer issues and advocate for product improvements
- Support pre-sales evaluations by running customer designs through the Synopsys emulation and prototyping flow
- Travel occasionally to customer sites for onsite support, training, or critical issue resolution
The Impact You Will Have:
- Enable customers to bring up complex SoC designs on emulation and prototyping platforms faster
- Improve product quality by surfacing real customer pain points to R&D
- Build customer confidence in Synopsys HAV solutions through responsive, expert-level support
- Expand adoption of new software features by showing customers how to use them on their actual designs
- Reduce escalations and support load over time by delivering training that helps customers become more self-sufficient
- Strengthen customer relationships by being the engineer they trust
What You'll Need:
- Bachelor's in Electronics Engineering with 2-3 years of experience, or Master's in Electronics Engineering with 1-2 years
- Hands-on experience with logic design and implementation using FPGAs
- Strong working knowledge of Verilog, System Verilog, or VHDL
- Practical experience with FPGA architecture and back-end implementation flows
- Exposure to Xilinx or Altera synthesis tools is a plus
- Experience with interface protocols like PCIe, AXI, UART, or I2C is a plus
- Scripting experience in Python, Tcl, or shell is desirable
Who You Are:
- You can take a vague customer complaint and turn it into a specific, reproducible issue
- You stay calm when a customer is frustrated or under pressure
- You are comfortable working across time zones and managing multiple customer issues in parallel
- You do not mind digging through synthesis logs or FPGA utilization reports to find the root cause of a problem
- You can explain complex technical tradeoffs in a way that makes sense to someone who is not an FPGA expert