Description
This is an ideal opportunity for a professional, energetic individual who enjoys creating exceptional workplace experiences and delivering outstanding customer service in a corporate environment.
As the Workplace Experience Coordinator, you will be the face of the office and the first point of contact for clients, visitors, contractors, and employees. You'll play a key role in ensuring the workplace runs smoothly by managing front-of-house operations, coordinating meeting spaces, supporting workplace technology, and maintaining a welcoming and professional environment.
Key responsibilities include:
- Greeting and checking in visitors, guests, and contractors
- Managing reception and responding to workplace enquiries via phone and email
- Coordinating meeting set-ups, and AV support
- Troubleshooting workplace technology including meeting room AV equipment, monitors, printers, cables, and room booking systems
- Managing security and access requests, visitor registrations, and contractor inductions
- Maintaining workplace amenities, kitchen and pantry areas, and office supplies
- Managing mailroom operations, courier deliveries, and incoming/outgoing mail
- Supporting workplace events and ad hoc administration activities as required
To be successful in this role, you'll bring experience in reception, workplace experience, corporate hospitality, front-of-house, guest services, or office coordination, along with a genuine passion for delivering exceptional service.
You will:
- Have a polished, professional, and customer-focused approach
- Thrive in a fast-paced environment and adapt to changing priorities
- Possess strong administrative and organisational skills with intermediate Microsoft Office proficiency
- Have experience supporting workplace technology and meeting room facilities
- Demonstrate excellent communication skills and attention to detail
- Be proactive, reliable, and capable of working independently
- Hold unrestricted Australian working rights (PR or Australian Citizen preferred; WHV applicants will not be considered)
Sodexo is a people business, employing over 400,000 people worldwide and thousands here in Australia. Our employees, who personify Sodexo's unique values of Service Spirit, Team Spirit and Spirit of Progress, are our greatest asset through their commitment and dedication. We believe the more diverse we are, the stronger we are. No matter your background, we will do all we can to help you thrive. We are committed to promoting equal opportunities, valuing diversity, and creating an inclusive working environment for all our employees.