Description
We are seeking a motivated and results-driven Sales Development Representative (SDR) to support our expansion project in Mexico.
In this role, you will be responsible for identifying and developing new sales opportunities, building a strong pipeline, and closing opportunities when applicable.
The ideal candidate has experience in B2B prospecting, lead generation, or software/SaaS sales; excellent English communication skills; and the drive to achieve ambitious activity and revenue targets.
Key Responsibilities
- Prospect and identify new sales opportunities within the assigned territory.
- Develop, manage, and maintain a qualified sales pipeline.
- Close sales opportunities and, when applicable, support renewal contract execution.
- Identify upsell and cross-sell opportunities and route them to the appropriate internal resource.
- Meet or exceed monthly and annual sales targets, maintaining strong performance against year-to-date goals.
- Achieve daily contact targets and activity metrics.
- Engage actively in coaching and development processes, collaborating with managers and team members to share best practices and learn from others.
- Accurately and promptly document all activities, customer interactions, and sales updates in Salesforce.
- Handle customer objections confidently and professionally through phone, email, and video interactions.
- Maintain consistent performance in a fast-paced environment with changing priorities and time-sensitive goals.
Required Qualifications
- Bachelor's degree or equivalent relevant work experience.
- At least 2 years of B2B experience in prospecting, sales, lead generation, or related commercial roles.
- Excellent verbal and written communication skills in English.
- Ability to communicate professionally and influence customers through phone calls, emails, and video meetings.
- Strong interpersonal skills with a professional, personable approach.
- Self-motivated, solution-oriented, and driven by results.
- Ability to manage objections effectively and persist through challenges.
- Strong organizational skills and attention to detail.
- Intermediate computer skills, including proficiency with Microsoft Office tools, CRM systems, and sales-related software.
- Ability to work according to a schedule aligned with customers' business hours.
- Resilience and the ability to maintain stable performance under pressure, ambiguity, and changing priorities.
Preferred Qualifications
- Previous experience in the software or SaaS industry.
- Experience using Salesforce or a similar CRM platform.
- Proven record of meeting or exceeding sales quotas, activity targets, or revenue goals.
- Experience identifying upsell and cross-sell opportunities.
- Strong business acumen and the ability to quickly learn new products, industries, and sales techniques.
- Experience working in a high-volume outbound sales or lead-generation environment.
- Bachelor's degree in Business, Marketing, Communications, or a related field.
What's in it For You?
- Hybrid Work Model: We've adopted a flexible hybrid working environment for our office-based roles while delivering a seamless experience that is digitally and physically connected.
- Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset.
- Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions.
- Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
- Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more.
- Social Impact: Make an impact in your community with our Social Impact Institute.