Description
By joining Sedgwick, you'll be part of a team that manages a varied caseload of Employers' Liability (EL) and Public Liability (PL) injury claims, alongside Third Party Property Damage claims.
In this technical, customer-focused role, you'll investigate policy coverage and legal liability, negotiate and settle claims on behalf of insurer and corporate clients, and handle injury and property damage claims through to conclusion.
Responsibilities:
- Investigate allegations made against policyholders
- Provide detailed liability advice
- Gather and assess relevant evidence
- Identify potential fraud risks
- Maintain proactive communication with all parties
- Manage litigated files where required
- Ensure accurate record keeping and correspondence throughout the claims lifecycle
Requirements:
- Thorough knowledge of current case law, common law/statutes, and regulations
- Insurance qualifications are desirable, but relevant experience is equally valued
- Strong team working and collaboration skills
- Good understanding of insurance law and policy wording interpretation
- Knowledge of contract, statute, and civil liability
- Strong investigation skills and attention to detail
- Ability to work with corporate clients, small businesses, insurers, and brokers
- Influencing skills to gain agreement on proposals and ideas
- Effective listening and empathetic response skills
- Clear and concise communication skills
- Motivation to provide prompt, efficient, and personalised service to both external and internal customers
Benefits:
- Competitive salary
- Self Invested Personal Pension Scheme (SIPP)
- Holiday allowance of 25 days plus bank holidays
- Flexible working from office or home
- Private healthcare plan
- Life assurance
- Employee assistance programme
- Group Income Protection
- Voluntary benefits including dental cover, cycle to work scheme, season ticket loan, wellbeing support, and digital GP applications
- Discounts on various products and services