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From the employer's careers site First seen 27 Oct 2026

Liability Claims Handler

Sedgwick Hybrid permanent

The employer hasn't listed a salary.

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Description

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected.

We're looking for dedicated Liability Claims Handlers to join our team. You will manage EL/PL injury and/or Third-Party Property Damage claims with flexible working arrangements, including hybrid options.

This technical role involves investigating policy and legal liability, settling claims for our insurer and corporate clients, and handling third-party injury and/or public liability property damage claims independently and under referral.

Your responsibilities will include:

  • Investigating allegations against policyholders
  • Providing detailed advice on liability
  • Collating relevant information
  • Identifying fraud risks
  • Maintaining proactive contact with all parties
  • Managing litigation where appropriate
  • Ensuring accurate maintenance of databases and correspondence

To be successful in this role, you'll need:

  • Thorough knowledge of current case law, common law/statutes, and regulations
  • Insurance qualifications are desirable, but relevant experience is equally valued
  • Strong team working and collaboration skills
  • Good understanding of insurance law and policy wording interpretation
  • Knowledge of contract, statute, and civil liability
  • Strong investigation skills and attention to detail
  • Ability to work with corporate clients, small businesses, insurers, and brokers
  • Influencing skills to gain agreement on proposals and ideas
  • Effective listening and empathetic response skills
  • Clear and concise communication skills
  • Motivation to provide prompt, efficient, and personalised service to both external and internal customers

In return, we offer:

  • Competitive salary taking into account skills, experience, and qualifications
  • A Self-Invested Personal Pension Scheme (SIPP)
  • Holiday allowance of 25 days plus bank holidays
  • Flexible working from our office or your home
  • Private healthcare plan (including pre-existing conditions)
  • Life assurance
  • Employee Assistance Programme for employee wellbeing
  • Group Income Protection
  • Voluntary benefits including dental cover, cycle to work scheme, season ticket loan, wellbeing, and digital GP applications
  • Discounts on various products and services

Skills

Required

  • insurance law
  • policy wording interpretation
  • contract
  • statute
  • civil liability
  • investigation skills
  • attention to detail
  • communication skills
  • influencing skills

Nice to have

  • insurance qualifications

Ready to apply?

You apply with the employer directly. Their original posting is here: https://sedgwick.wd1.myworkdayjobs.com/en-US/Sedgwick/job/United-Kingdom/Liability-Claims-Handler_R79171

Apply on Sedgwick