Description
By joining Sedgwick, you'll be part of a team of 33,000 colleagues who help people around the world facing unexpected situations.
We're looking for a Liability Claims Handler to manage a varied caseload of Employers' Liability (EL) and Public Liability (PL) injury claims, alongside Third Party Property Damage claims, with flexible working arrangements including hybrid options.
In this technical, customer-focused role, you'll investigate policy coverage and legal liability, negotiate and settle claims on behalf of our insurer and corporate clients, and handle injury and property damage claims through to conclusion, working independently and under referral where appropriate.
Your responsibilities will include:
- Investigating allegations made against policyholders
- Providing detailed liability advice
- Gathering and assessing relevant evidence
- Identifying potential fraud risks
- Maintaining proactive communication with all parties
- Managing litigated files where required
- Ensuring accurate record keeping and correspondence throughout the claims lifecycle
To succeed in this role, you'll need:
- Thorough knowledge of current case law, common law/statutes, and regulations
- Insurance qualifications or relevant experience
- Strong team working and collaboration skills
- Good understanding of insurance law and policy wording interpretation
- Knowledge of contract, statute, and civil liability
- Strong investigation skills and attention to detail
- Ability to work with corporate clients, small businesses, insurers, and brokers
- Influencing skills to gain agreement on proposals and ideas
- Effective listening and empathetic response skills
- Clear and concise communication skills
- Motivation to provide prompt, efficient, and personalised service to both external and internal customers
In return, we offer:
- Competitive salary
- A Self Invested Personal Pension Scheme (SIPP)
- Holiday allowance of 25 days plus bank holidays
- Flexible working from our office or your home
- Private healthcare plan (including pre-existing conditions)
- Life assurance
- Employee assistance programme for employee wellbeing
- Group Income Protection
- Voluntary benefits including dental cover, cycle to work scheme, season ticket loan, wellbeing support, and digital GP applications
- Discounts on various products and services
At Sedgwick, you'll have access to a comprehensive training programme, Sedgwick University, which offers over 15,000 on-demand courses, role-specific learning, and opportunities to continue formal education.