Description
As a Pensions & Benefits Process Specialist Administrator, you will play a crucial role in supporting one of Bupa's key corporate clients across their pensions, benefits, and wellbeing programmes.
Acting as an extension of the client's HR team, you will provide administrative and operational support across a range of employee benefits and pensions, ensuring colleagues receive a positive experience throughout their employee lifecycle.
Responsibilities
- Provide day-to-day administration support across pensions, benefits, and wellbeing programmes.
- Act as a point of contact for employee and HR queries relating to benefits.
- Support the administration of pension arrangements, life assurance, and medical benefit programmes.
- Maintain accurate employee benefit records and ensure data is kept up to date.
- Liaise with benefit providers and internal stakeholders to resolve queries and support service delivery.
- Assist with benefit renewals, enrolments, and employee communications.
- Support invoice processing, reporting, and reconciliation activities.
- Help monitor processes and ensure activities are completed in line with agreed procedures and compliance requirements.
Requirements
- Previous administration experience within HR, benefits, pensions, reward, or a similar environment.
- Strong attention to detail and accuracy when working with data and employee records.
- Excellent organisational skills with the ability to manage multiple tasks and priorities.
- Strong communication and stakeholder management skills.
- A customer-focused approach and willingness to support colleagues and employees.
- Good Microsoft Office skills, particularly Excel, Word, and Outlook.
- The ability to learn new systems and processes quickly.
- An interest in employee benefits, pensions, and wellbeing programmes.
Benefits
- 25 days holiday
- An enhanced pension plan and life insurance
- Onsite gyms and local discounts
- Cycle2Work scheme
- Dentistry and Musculoskeletal Services.
- Free annual flu vaccine and eye test
- Access to health minds service and 24/7 anytime Health line