Description
As a Senior Strategic Account Manager, you will be the main contact between our accommodation partners and Agoda, with the responsibility of nurturing the relationship with our key supply partners and driving mutual growth.
You will:
- Develop long lasting relationships with key supply partners to enable Agoda’s growth in the region
- Maintain regular and meaningful engagement with Agoda’s key supply partners
- Analyze large datasets to propose tailor-made solutions to Agoda’s supply partners
- Leverage analytical and problem-solving skills to identify new opportunities to grow Agoda’s business
- Train and inform clients of both new and existing technologies, tools, and models
- Prepare materials to aid in growing our business during partner meetings
- Respond to partners requests in a timely and effective manner
- Gain buy-in from relevant stakeholders to execute strategies and help launch promotional campaigns to enhance productivity and maintain Agoda’s competitiveness
- Leverage product offerings to match market demands to maximize our ability to convert passive customers into active ones
- Deliver on country KPIs, growth targets and country strategic initiatives
- Support the Area Manager in preparing country reporting for senior stakeholders
To succeed, you will need:
- Minimum 5 years of enterprise sales, business development, and/or account management experience
- Strong interpersonal skills and the ability to influence both external and internal stakeholders
- Experience in internet/e-commerce preferred
- Strong analytical and problem-solving skills
- Team player with a professional "get it done" attitude and strong work ethic
- Proven success in acquiring, building, and maintaining long-term customer relationships
- Demonstrated experience mentoring, coaching, and influencing teams to drive performance and business outcomes
- Proven experience engaging, negotiating, and building relationships with C-level executives and senior decision-makers
- Adapts well to change and can work in a fast-paced environment
- Ability to create new and innovative ideas
- Strong proficiency in both English and Japanese
- Bachelor's degree