Description
By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected.
As a Leave of Absence Coordinator, you will analyze reported leave requests and determine paid leave benefits due based on client paid leave plans, policies, state and federal regulations.
Responsibilities:
- Establish FMLA claims and track and code documentation in accordance with internal workflow processes.
- Analyze FMLA and other paid leave claims to determine eligibility, certification, payment calculations, payments and/or adjustments in compliance with client paid leave plans, policies, and state and federal regulations.
- Identify action plans, determine benefits due, and make timely case decisions based on service expectations as established by the client.
- Communicate decisions and ongoing expectations with claimants and clients.
- Maintain professional client relationships.
Requirements:
- High school diploma or GED required.
- Strong oral and written communication, computer literacy – including Microsoft Office, organizational skills required.
- PC literate, including Microsoft Office products, Windows environment.
- Must meet minimum typing requirements.
- Clerical or customer service experience or equivalent combination of education and experience preferred.
What we offer:
- A stable, consistent work environment , both in-office and virtual.
- $22.21 - $23.00 per hour.
- A comprehensive training program to help you support employees and customers from some of the world's most respected brands.
- A dedicated mentor and manager to guide you every step of your career journey.
- Career development and promotional opportunities as you take on new responsibilities.
- A diverse, all-inclusive benefits package designed to support your mental, physical, financial, and professional well-being.