Description
We are seeking a Client Relationship & Service Manager (Corporate Banking) to play a key role in retaining, growing, and deepening strategic client relationships.
The successful candidate will be responsible for:
- Client Relationship Management: Originating, managing, and developing relationships with an assigned portfolio of existing and prospective Multinational Corporate (MNC) clients
- Revenue and Business Growth: Driving revenue growth by expanding business with existing clients and actively acquiring new clients
- Client Service & Issue Resolution: Serving as the primary client contact for day-to-day interactions to ensure high-quality service delivery
- Product Sales & Solutions: Promoting, structuring, and coordinating the sale of a broad range of banking products and solutions
- Credit & Risk Management: Owning and executing the end-to-end credit process for the assigned client portfolio
- KYC Ownership: Acting as the designated KYC Officer for the assigned portfolio of MNC clients
- Internal Collaboration & Stakeholder Management: Collaborating effectively with internal stakeholders to structure and deliver optimal client solutions
- Performance & Strategy: Ensuring the execution of all KPIs set by management for the assigned client portfolio
Requirements:
- Minimum 2 years of direct experience in Corporate Banking, Client Management, or Relationship Management, with a focus on corporate or multinational clients
- Strong understanding of corporate banking and treasury products, with specific experience in cash management solutions being highly desirable
- Demonstrable experience with credit processes and a solid understanding of risk considerations
- Established network of contacts within the management of MNCs
- Outstanding communication, negotiation, and stakeholder management skills
- Bachelor's degree or higher in Economics, Finance, or a related field
- Native-level proficiency in Ukrainian and professional-level proficiency in English are mandatory; knowledge of German is a strong advantage
- Proven ability to leverage AI tools to enhance productivity
Benefits:
- Opportunity to develop career with Corporate & Investment Banking (CIB) organization of Global International Bank
- Be part of an active, professional, and winning team
- Flexible working arrangement (including remote work conditions)
- 28 days of paid annual leave
- Well-being programs