Description
We are seeking a Relationship Manager to join our team at Capital One Auto Finance (COAF) in Phoenix, AZ. As a Relationship Manager, you will cultivate strong partnerships with dealers and sales managers while providing high-level customer service to our internal Auto Finance business.
You will be responsible for influencing 60-80 dealerships, building positive relationships with them, and supporting outside sales managers. Additionally, you will be the first line of contact for COAF involving issues in underwriting and funding.
Your responsibilities will include:
- Building and maintaining positive relationships with dealerships
- Creating strategic deals and goals with dealerships over the phone
- Reviewing the structure in underwriting for COAF
- Guiding deals in-house for funding
- Analyzing territory production goals
- Partnering with peers and teammates to achieve operational alignment and mutual objectives
In terms of schedule expectations, you will be required to:
- Be available approximately 3 Saturdays a month as needed
- Work in the office 5 days a week for the first 90-day training period
- Potentially work up to 2 Sundays a month
The ideal candidate will have:
- A high school diploma, GED, or equivalent certification
- At least 1 year of experience in Financial Services or Business-to-Business Sales
Preferred qualifications include:
- A Bachelor's Degree in Business
- 2+ years of experience in Auto Finance, Customer Relations, or Customer Service
In terms of compensation, the minimum and maximum full-time annual salaries for this role are $74,200 - $84,700. You will also be eligible to earn performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.
Capital One offers a comprehensive set of health, financial, and other benefits that support your total well-being.