Description
Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale , unleashing the potential of businesses and people.
As a Senior Solutions Architect (pre-sales) at Elastic, you will serve as a technical authority and trusted advisor to our sales team, the customer, partners, and community.
Responsibilities
- Serving as the commercial technical point of contact within accounts.
- Developing a deep understanding of customers’ goals and objectives, and articulating how our offerings address their needs.
- Creating and owning value-based relationships at all levels in the organization.
- Actively participating in all phases of planning and execution for your territory, from initial discovery to the technical win.
- Developing and maintaining a deep understanding of the Elastic products and solutions to demonstrate the value of our offerings in sales meetings, and at events such as meetups and conferences.
- Advising the sales team on effective ways of positioning Elastic products, solutions, and services.
- Onboarding, educating, and enabling our partners, and supporting them in sales cycles.
- Creating collateral, contributing to programs, and collaborating with other Elasticians to meet individual client needs.
- Being the voice of the customer and community to communicate needs, gaps, and enhancements to our engineering and leadership teams.
- Deepening both your sales and technical skills through self-driven education while taking advantage of all the professional development opportunities provided by Elastic.
Requirements
- Minimum 4 years of success in a technical pre-sales role - selling, demonstrating, and implementing technology to earn your customer’s trust.
- Experience working within the Enterprise sector, and having the understanding to stay competitive and successfully navigate the sector's unique challenges.
- A demonstrable ability to articulate and sell the benefits of modern platforms, software, and technologies.
- A real passion for being curious and a continuous learner.
- A history of successful customer relations where you developed an understanding of what made a difference, and devised architectures that helped meet a goal, tackle a problem, or outpace competitors.
- An ability to influence.
- The ability to inspire groups, both large and small.
- A willingness to travel 20% within a region, as well as occasionally internationally.
Benefits
- Competitive pay based on the work you do here and not your previous salary.
- Health coverage for you and your family in many locations.
- Ability to craft your calendar with flexible locations and schedules for many roles.
- Generous number of vacation days each year.
- Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service.
- Up to 40 hours each year to use toward volunteer projects you love.
- Embracing parenthood with a minimum of 16 weeks of parental leave.