Description
Grab is Southeast Asia's leading superapp, providing various services including food delivery, financial management, and ride-hailing.
As a Senior Sales Operations Analyst, you will collaborate with members of Sales Operations, Commercial, Product Analytics, and Finance to develop and implement strategies and tools for the Sales teams.
Your focus will be on promoting and delivering services to Grab's ecosystem, and you will contribute to sales strategy, customer segmentation, process improvement, and business analytics.
Key responsibilities:
- Act as a key partner for the Commercial Country Head and Country Sales Managers in PH
- Lead the execution of country market planning and business reviews
- Analyze key sales and performance indicators to inform strategic and tactical decisions
- Support sales teams in monitoring and forecasting against quarterly targets for revenue and other KPIs
- Provide market and sales data intelligence to aid the sales team in forming strategic business cases
- Partner with sales leadership to define sales strategies and requirements for business systems
- Ensure integrity of sales and customer data by advocating proper usage of tools like Salesforce
- Coordinate with Regional Operations to enhance sales operations efficiency at the country level
Requirements:
- At least 4 years of experience in business and sales operations, ideally within Adtech, SaaS, or B2B sectors
- Keen interest in learning about digital advertising sales and Grab's ecosystem
- Experience in influencing designs, implementing, and enforcing cross-functional processes
- Independent self-starter with a 'can-learn, can-do' attitude
- Team player with the ability to work across a matrix environment in a fast-paced environment
- Excellent communication & presentation skills with the ability to transmit across different level stakeholders
- Influencing and driving projects independently and ability to start advising the junior team members on process effectiveness
- Demonstrated ability to deliver results and adapt to changing business requirements; ability to plan, organize, and manage multiple priorities
- Proficient in GSuite (Docs, Sheets, Slides) or Microsoft Office (Word, Excel, Powerpoint)
- Familiarity with Salesforce.com and tools like Power BI and Tableau for data analysis
Benefits:
- Term Life Insurance and comprehensive Medical Insurance
- GrabFlex benefits package
- Parental and Birthday leave
- Love-all-Serve-all (LASA) volunteering leave
- Confidential Grabber Assistance Programme
- FlexWork arrangements