Description
As a Dealer Success Manager (DSM), you operate as a Strategic Consultant and Customer-Centric Partner to auto dealers, anchoring your efforts firmly within the Capital One Sales Process.
In this role, you are a problem seeker, looking in all directions for ways to support customers and help them achieve their goals.
The DSM is a high-horsepower hunter role, where you prospect and secure net-new subscribers for your partnering sales division.
You are instrumental in driving market share and overall revenue growth across key territories within your assigned sales division.
This includes Navigator Platform subscription revenue and marketing/campaign revenue.
In this role, you must build rapport with key auto dealer decision makers, influence the decision process and drive the company's bottom line.
This role is built for pure, high-powered sales execution.
We are looking for true road warriors who thrive on the move, as 80%+ travel will be required to influence key decision-makers face-to-face in high-opportunity growth markets.
Key Responsibilities
- Drive Revenue: Prospect and sell the full suite of Navigator Platform products as a primary engine behind ambitious CARR goals.
- Segmentation: Partner with Regional leaders to identify high opportunity customers to maximize time and ROI.
- Demonstrate Mastery: Showcase high-degree fluency in product knowledge and run captivating, pitch-perfect demos.
- Solve Big Problems: Act as a relentless problem seeker who uncovers hidden friction points and turns them into growth opportunities.
- Deliver Value: Maintain a deep, unshakeable commitment to driving real customer success.
Travel
- This position will be traveling up to 80% within the US.
Basic Qualifications
- High School diploma, GED or equivalent certification.
- At least 1 year of experience in Process Management.
- At least 1 year of experience in Relationship management.
Preferred Qualifications
- Bachelors Degree.
- 2+ years of experience in Process Management.
- 2+ years of experience in Relationship management.
Salary
- Plano, TX: $109,900 - $125,400 for Dealer Success Manager.
Benefits
- Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support total well-being.