Bank Outpatients Administrator

Spire Murrayfield Hospital in Edinburgh is seeking an experienced administrator to join the team on an ad-hoc, bank basis. As an Administrator, you will be responsible for providing administrative support to ensure the smooth running of the ward for patients, visitors, and staff.

Responsibilities:

• Provide administrative support to ensure the smooth running of the Outpatient department for patients, visitors, and staff.
• Undertake administrative tasks such as handling consultant clinic requests, written requests for appointments, and other administrative activities.
• Deal with telephone enquiries in an efficient and courteous manner.
• Provide clear, concise information to all enquiries.
• Liaise with the Catering Department regarding orders for refreshments by patients and visitors.
• Provide administrative assistance in preparing clinic lists, patient registration forms, charging, and other duties as determined by the team and/or manager.
• Ensure accurate filing of results and other information in patients' notes.

Requirements:

• Previous relevant experience in an administrative support role, ideally within a similar industry.
• Excellent attention to detail.
• Customer service skills.
• Process-driven.
• Team player.
• Computer literate.
• Adept at handling various calls on a daily basis.
• Excellent verbal and written communication skills.

Working Hours: 0 - 37.5 hours per week Contract Type: Bank

Benefits:

• Competitive rates for bank colleagues working on a flexible basis.