Description
We are seeking a Customer Consultant to join our team at Postbank Filialvertrieb AG in Villingen-Schwenningen.
As a Customer Consultant, you will be responsible for providing demand-oriented advice on our comprehensive range of financial products.
Your tasks will include:
- Building sustainable customer relationships through personal conversations and telephone contact
- Taking responsibility for customer care in your branch
- Working closely and trustingly with your branch team
- Organising your workday independently and being a competent contact person for customers on all financial matters
To be successful in this role, you should have:
- Sales talent with a passion for working with people from diverse backgrounds
- A successful commercial education - ideally as a bank clerk - or several years of professional experience, preferably in customer consulting or sales
- High service competence and resilience in everyday work, as well as openness to rapidly changing framework conditions
- A strong interest in financial topics and economic interrelationships
In return, we offer:
- A secure, permanent, and responsible job in a motivated and helpful team
- A good salary, Christmas and holiday pay, and an attractive performance-related remuneration
- A 38.5-hour week for a balanced work-life balance thanks to our collective bargaining agreement
- Opportunities for clear career paths and varied development opportunities
- A wide range of benefits that cover all your professional and personal needs
Our benefits include:
- Emotional well-being: offers such as counselling in difficult life situations and mental health promotion
- Physical fitness: offers such as comprehensive check-ups, vaccination offers, and healthy lifestyle advice
- Social networking: support through the pme family service, fitness centre job, flexible working time models, and a comprehensive culture of diversity, equal opportunities, and participation
- Financial security: offers such as contribution plans for old-age provision, bank services for employees, company bicycles, or the Germany ticket