Description
We are seeking a Japanese-speaking technical support engineer to provide IT-related technical support to Japanese customers via phone.
Responsibilities:
- Provide effective IT solutions to meet customer needs within a specified timeframe
- Offer technical support for computer and IT software issues
Requirements:
- 2027 graduate
- Fluent business-level Japanese communication skills with standard pronunciation
- Understanding of Japanese culture with good customer service awareness and spirit
- Excellent communication and coordination skills with strong pressure resistance and responsibility
- Clear logical thinking and strong learning ability to work proactively with AI tools
- Strong interest in IT software and hardware technology
- Proficient in using office software such as Outlook and Excel
- Ability to accept rotating shifts
Working Hours:
- Five days a week with two days off
- Early shift: 8:00-17:00; late shift: 11:00-20:00
- Weekend attendance can be arranged for make-up days
Others:
- Internship allowance provided during internship
- Opportunities for permanent employment based on internship performance and achievements