Description
The product operations team at Datadog enables product excellence at scale. As a Product Operations Manager, you will help the product organization do its best work by building and scaling processes, frameworks, and cross-functional workflows that enable PMs and their partners to ship effectively.
Responsibilities:
- Own and improve the full Product Development Life Cycle and drive operational excellence for product launches.
- Build AI-powered workflows and agents that automate and accelerate operational work.
- Build and maintain a single source of truth for launches giving cross-functional partners real-time visibility into what's shipping, when, and what's needed from each team.
- Drive centralized product knowledge and enablement, ensuring PMs and stakeholders have the tools, resources, templates, and context they need to succeed.
- Analyze and quantify product signals, querying product, CRM, and customer data systems to surface high-signal insights.
Minimum Qualifications:
- 4+ years of experience in product operations, program management, or a related relevant experience.
- Experience collaborating across multiple departments and aligning stakeholders with different priorities toward shared outcomes.
- Experience communicating with and presenting to senior leadership at the Director+ level.
- Hands-on experience with product management and engineering tools (Jira, Confluence, GitHub, or similar).
- Experience working in ambiguous environments where you've had to define the approach, prove out value quickly, and iterate.
- Demonstrated ability to lead through influence rather than authority, building trust and driving outcomes across teams you don't directly manage.
Preferred Qualifications:
- 2+ years of software engineering, technical product management, or other relevant technical experience.
- Experience with GitHub for CI/CD, documentation workflows, or collaboration with engineering teams.
- Proficiency in programming languages or SQL for data analysis, automation, or scripting.
- Experience building or deploying AI agents or automated workflows using frameworks.
- Professional use of AI tools such as Claude, ChatGPT, or Cursor, including prompt engineering and integrating AI into day-to-day workflows.
Benefits & Growth:
- New hire stock equity (RSUs) and employee stock purchase plan (ESPP).
- Continuous professional development, product training, and career pathing.
- Intra-departmental mentor and buddy program for in-house networking.
- An inclusive company culture, ability to join our Community Guilds.
- Access to Inclusion Talks, our internal panel discussions.
- Free, global Spring Health benefits for employees and dependents age 6+.