Description
At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform,we are the creators and stewards of the Experience Management category serving over 18K clients globally.
The Healthcare Provider industry is at a pivotal intersection of patient outcomes and experience management. Qualtrics is poised to be the organization that ushers in the next level of maturity in the category of Experience Management (XM) for the world’s leading health systems, hospitals, and clinics.
How You’ll Find Success
- Strategic Orchestration: You view your territory as a business. You effectively quarterback a cross-functional team, leveraging dedicated Industry Scientists, Engineers, and Operations Experts to structure and close complex deals.
- Vertical Fluency: You move beyond features and functions to align XM with critical C-level healthcare initiatives such as improving patient experience, reducing care team burnout, and optimizing clinical and operational effectiveness.
- Operational Rigor: You treat sales as a science, utilizing methodologies to forecast accurately, build a sustainable 4x pipeline, and deliver consistently on financial growth targets for new and expansion business.
- Client Planning: Create comprehensive client plans that outline strategies for achieving client objectives and financial growth targets.
How You’ll Grow
- Meritocratic Progression: We have a structured, transparent promotion path based on performance, not tenure.
- Qmobility: Success in this role opens doors to leadership, vertical management, or other functional areas within Qualtrics globally.
- Wealth Creation: Competitive base salary, uncapped commissions, and aggressive accelerators for over-performance.
Things You’ll Do
- Strategic Relationship Management: Serve as the overall strategic relationship manager for the client and be responsible for retaining existing client revenue through outstanding relationships.
- Acquire & Expand: Analyze client needs and market trends to identify opportunities for growth and expansion within the client and/or territory.
- Present & Propose: Prepare and deliver compelling sales presentations and product demonstrations.
- Complex Negotiation: Negotiate terms of sales agreements to maximize revenue and profit.
- Cross-Functional Partnership: Work cross-functionally across Qualtrics to fulfill the client value proposition and address client needs/concerns.
- Product Mastery: Gain and maintain a comprehensive understanding of the entire product portfolio.
- CRM Administration: Maintain up-to-date records of all sales activities and client interactions in the CRM system.
What We’re Looking For
- Experience: 5+ years of enterprise closing sales experience.
- SaaS Acumen: Full-cycle Enterprise sales experience with familiarity of sales methodologies and CRM hygiene.
- Industry Knowledge: An understanding of the unique opportunities and challenges within the healthcare provider space.
- Core Skills: Excellent interpersonal, communication, listening, and presentation skills.
- Validated Winner: Must be results-driven with a solid working knowledge of strategic planning, execution of strategy, and business development.
Our Team’s Favorite Perks and Benefits
- Salary + Uncapped Commissions and Accelerators
- 100% Performance-based promotions
- Culture
- Incredible work environment
- Quarterly team activities, winter and summer parties, and lots of Qualtrics swag
- Private health insurance, annual experience bonus, wellness stipend, and more