Customer Team Member

We are seeking a Customer Team Member to join our team at Co-op, located at Hillside, Brae, ZE2 9QG. As a Customer Team Member, you will play a key role in delivering friendly, helpful service in our local Co-op store.

The role involves working as part of a friendly team in a fast-moving Co-op store, helping deliver essential services to the community every day. You will support the day-to-day running of the store, work hands-on on the shop floor and tills, and contribute to daily operations to create a great shopping experience.

Responsibilities include:

• Supporting the day-to-day running of the store by delivering friendly and thoughtful service
• Working with your team to keep the store running smoothly
• Maintaining store performance by keeping shelves stocked and checking prices, dates, and stock accuracy
• Promoting Co-op Membership and supporting your local community

Requirements:

• A genuine passion for helping people and delivering great customer service
• The ability to work flexibly across a number of shifts and as part of a team
• An interest in retail and working in a busy store environment (experience not essential)

Benefits of working with Co-op include:

• Full training and career development resources
• 30% discount on all Co-op products in-store
• Flexible access to your pay as you earn it
• A pension scheme with up to 10% employer contributions
• 31 days of holiday (including bank holidays, pro rata for part-time colleagues)
• 24/7 access to GP appointments, and colleague support programme
• Cycle-to-work scheme

This is a part-time role, working 15 hours per week, with regular overtime, on a permanent contract. The pay rate is £17.39 per hour, including night shift premium. You will be required to work night shifts, covering the hours between 10 pm to 6 am, two nights per week.