Description
Join our team in the M&S Café at Sears Solihull, the heart of our store and a place where customers come to recharge. As a Christmas Customer Assistant, you will be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods.
Your main responsibilities will include:
- Providing warm, five-star service to customers
- Making great food and drink recommendations
- Ensuring the café operates smoothly and efficiently
- Maintaining impeccable food safety standards
- Using our digital tools to take and fulfil orders fast
- Supporting colleagues and contributing to a high-performance culture
- Adapting quickly to changing situations and priorities
In this role, you will be expected to work a flexible schedule, including Sundays, Mondays, Wednesdays, Fridays, and Saturdays. Due to operational requirements, you may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.
As a company, M&S aims to lead the industry into a greener, speedier, more inspiring digital era. We value teamwork, flexibility, and efficiency, and we are committed to an active Inclusion, Diversity, and Equal Opportunities Policy.
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