Description
We are seeking a Band 3 Clinical Support Services (CSS) Administrator to join our friendly and supportive team. As a CSS Administrator, you will develop a wide range of administrative skills, including telephone support, management of shared email inboxes, use of SystmOne, digital correspondence, and the scheduling of patient appointments.
The role offers a salary of £25,760 to £27,476 per annum, pro-rata. Full-time and part-time hours are available, with part-time contracts including working on Mondays and/or Fridays, 9:00 am to 5:00 pm.
In return, we offer:
- 5% on top of basic salary high cost allowance supplement subject to a minimum payment of £1,192 per annum (pro-rata where applicable)
- 27 days holiday rising to 33 days (depending on NHS Trust service) plus bank holidays (pro-rata where applicable)
- One of the UK's best pension schemes
- Special Leave for family and personal reasons
- NHS Car Lease Scheme
- Eye Care Vouchers
- Employee Assistance Programme
- NHS Discounts
- Caring and supportive teamwork
- Comprehensive training
- Support to develop your career within the NHS
The main responsibilities for this administrator role include:
- Providing daily telephone support to families and external stakeholders
- Managing shared email inboxes
- Using SystmOne
- Sending correspondence digitally
- Scheduling patient appointments
We are looking for someone who is organised, approachable, and comfortable communicating with colleagues and families. Good IT skills, accuracy, and the ability to manage and prioritise your workload will be important.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.