Description
Mastercard Services, the professional services arm of Mastercard, provides payments-focused consulting, data & analytics, business experimentation, marketing & personalization, loyalty, and security solutions to Financial Institutions, Retailers, Telco’s, Digital Players and Government & Public Services organizations worldwide.
As a Senior Managing Consultant, you will be at the frontline of generating excitement and demand for Mastercard's unique solutions and forming successful lasting partnerships within MCDS segment clients with the ultimate responsibility of generating sales, in-year-revenue, and winning new clients.
Key Responsibilities:
- Own and manage business development activities for Mastercard Services within Mastercard Direct Services (MCDS) segment clients across EEMEA region
- Take ownership of the entire sales process, from prospecting to executing commercial contracts, ensuring a seamless and efficient sales cycle
- Contribute to formal and informal pitches, from “storyboarding” through face-to-face presentation and take a lead role in winning Mastercard deal bids, RFP’s and cross-selling Mastercard services
- Partner with the MCDS Segment, Divisional leadership and other Services teams to develop a plan to support their strategic imperatives for target accounts
- Serve as the face of Mastercard Services to senior level client stakeholders and apply strong commercial drive to build and monetize senior client relationships based on empathy, thought leadership, and subject matter expertise
- Build peer relationships and become trusted advisor with senior/executive level MCDS clients in the region, capturing implicit needs in addition to articulated requests and identifying the most critical aspects of the problem
- Develop strong value-driven narratives and customized presentations in support of new business pitches that ultimately generate new multi-year and multi-million-dollar revenues for Mastercard
- Work closely with Advisors & Consulting Services team for an effective joint go to market and to ensure best-in-class value delivery
- Contribute to project delivery, quickly identifying shortcomings in projects and take remedial action
- Refine the value proposition of new and existing Services capabilities to meet the needs of executives within MCDS segment
- Contribute as a thought leader to the development of intellectual capital, point of views, articles, and blogs and manage complete capture of assignment knowledge and drive to ensure it is available firm-wide (knowledge management).
Requirements:
- Extensive experience in a top management consulting firm, ideally serving to Financial Institutions
- Strong knowledge of payments market, trends and opportunities
- Proven track record in initiating, developing, closing sales, and beating sales targets
- Entrepreneurial mindset and demonstrated experience in selling professional services and solutions to executive-level clients
- Strong networker across relevant client base with the ability to listen, build common ground and influence on effectively advance business opportunities and generate revenues
- Bold, energetic, proactive, self-driven, never give up attitude and creative
- Ability to think from the perspective of the customer
- Ability to gain consensus with others and coordinate team of consultants and subject matter experts around goal
- Advanced analytical skills, including ability to frame the customer’s opportunity in financial terms (i.e. value quantification)
- Ability to multi-task in a fast-paced, deadline-driven environment
- Collaborative attitude with an understanding of how to win as a team
- Excellent verbal and written communication skills
- Advanced Word, Excel and PowerPoint skills
- Proficiency in written and verbal English. Second foreign language as Arabic, Russian or French is plus
Education:
- Undergraduate degree required
- MBA or relevant post graduate degree recommended