Description
We are seeking a Senior Delivery Manager to join our Digital Technology Services (DTS) team. As a Senior Delivery Manager, you will be a Scrum Master at heart with a strong focus on delivery. You will be accountable for the effective delivery of complex, high-risk products and services.
Key Responsibilities:
- Build and maintain teams, ensuring they are motivated, collaborating and working well
- Identify obstacles and help the team to overcome them
- Facilitate the delivery flow of a team, managing the pace and tempo
- Focus the team on what is most important to the delivery of products and services
- Encourage and facilitate continuous improvement of the delivery team
- Coach and mentor both team members and others to apply the most appropriate agile and lean tools and techniques
- Identify and compare the best processes or delivery methods to use
- Work with contracted suppliers and manage stakeholders' expectations
- Actively address internal and external risks, issues and dependencies including where ownership exists outside the team
Skills & Experience:
- You can use a continuous approach to planning, forecasting, estimating, managing uncertainty, metrics and measurements, contingency planning and road mapping.
- You have Team management experience leading and developing a digital delivery team.
- You are able to communicate with others in a clear, honest and enthusiastic way to build trust.
- You ensure everyone clearly understands and owns their roles, responsibilities and priorities, ensuring timely quality outcomes are delivered.
Essential Criteria:
- Can recognize when something does not work and encourage a mindset of experimentation
- Adapt and reflect, be resilient and have the ability to see outside of the process
- Use a blended approach depending on the context
- Measure and evaluate outcomes
- Know how to help teams to manage and visualize outcomes
- Have had experience in applying Agile principles in practice, can identify and compare the best framework or delivery methods and tools to use
- Can facilitate difficult discussions within the team or with diverse senior stakeholders
- Manage delivery products and services at different phases and understands how the needs of the team and the product vary across the stages of the product life cycle
Benefits:
- Salary: £42,914 - £53,081 per year
- Access to learning and development
- A working environment that supports a range of flexible working options to enhance your work life balance
- A working culture which encourages inclusion and diversity
- A Civil Service pension with an employer contribution of 28.97%
- Annual Leave
- Public Holidays
- Season Ticket Advance